Taylor UK, a history of success, support and innovation…
Although our manufacturing partners are truly global businesses. Taylor UK, part of the Hubbard Taylor Group (HTG Trading Ltd), are the exclusive distributor of the Taylor, Frigomat and Prática ranges in the UK and preferred suppliers of ISA and TurboChef equipment bringing you over 45 years of experience in sales, product development, distribution, service and aftercare specific to the UK marketplace.
Meeting your needs
No matter how large or small your equipment requirements, Taylor UK will provide the machines, service, aftercare and ongoing support that’s right for you. Currently we have over 10,000 pieces of equipment operating on a daily basis throughout the UK. These are supported by high stock levels of spare parts, held both centrally at our head-office in Suffolk and in the field on our engineers vans. Ensuring that, should you have a problem, we attend your site quickly but most importantly offer the highest level of first-time-fix rates. We provide a UK wide, 7 day a week, 363 days a year service facility using only directly employed, factory trained Taylor engineers and call centre advisors.
Investing in people
Through continuous investment in our business, we are proud of our position as market leaders. Our strong investment policy also applies to our staff, whether through training or ensuring that we recruit the right people for the right jobs. We are firm believers in people power which is why we manage to exceed our customer’s expectations time and time again.
Always at your service
At Taylor UK it’s our service and customer care that really makes the difference – we’re more than the market leaders for our products alone. As soon as we make contact with a customer it is our endeavour to do everything we can to provide the right kind of help and information. This may require a site visit to your business in order to help you clarify your needs, and to explain the finer details.
Built to last
All of our equipment is built to exacting standards. Stringent testing and continual upgrading ensure they achieve the perfection our customers expect. The expertise of the Taylor UK technical team goes a long way to ensuring your machines will always perform to the highest standards. But it doesn’t end there because when your machine reaches your premises our customer training team will be on hand to enable you to get the very best out of your new equipment.