Taylor UK Service & Support
Take advantage of Taylor UK’s personal touch…
Taylor UK is taking the COVID-19 situation very seriously.
Our overriding aim is to continue to support our customers, their businesses and our suppliers, without jeopardising the health and safety of our own staff.
Now that the government has implemented enforced social distancing, Taylor UK will temporarily be unable to facilitate any onsite sales or service visits for our customers for the foreseeable future. The Taylor UK sales and service offices will continue to operate throughout this period, albeit in a reduced capacity.
Spare parts and consumables will be available to order, and technical advice can be provided over the phone or via email should you need us.
We apologise for any inconvenience this may cause.
Please read our Customer Statement here >>>
How our after-care support package works:
My Taylor Service Portal
Already a Taylor UK customer? Register your business on our My Taylor service portal to access all of your machine details, information on any service contracts which you’ve taken out, download invoices and service records and order self-fit and consumable parts for your Taylor soft serve or frozen drinks machine.
Register for your own My Taylor account, CLICK HERE >>>
Now you need to protect your investment…
Peace of Mind – Extended Warranty
- One preventative maintenance (PM) visit
- Two Taylor tune-up kits (inc. scraper blades, Taylor lube and sanitiser)
- One pre-booked staff re-training session
- 20% off any consumable parts ordered from Taylor UK
Taylor UK’s Good Practice Package
- TWO preventative maintenance (PM) visits
- TWO Taylor tune-up kits (inc. scraper blades, Taylor lube and sanitiser)
- 10% OFF any consumable parts ordered from Taylor UK
Taylor UK’s Quarterly Postings
- Set up a standing order to receive tune-up kits, scraper blades, Taylor lube, sanitiser and cleaning brushes just when you need them.
- 5% OFF any additional consumable parts ordered from Taylor UK
Download Taylor UK’s Service Terms & Conditions HERE >>>
Customer Service & Support Centre
106 Claydon Business Park
Great Blakenham, Ipswich
Suffolk, IP6 0NL
Access the My Taylor Service Portal