HTG Service & Support
Taylor UK Service is now HTG Service
Same great customer service and support… new name!
Taylor UK Service is now HTG Service
The change reflects the evolving and expanding equipment portfolio of Taylor UK and Hubbard Systems, trading divisions of HTG Trading Ltd.
We’re no longer just Taylor Technician’s we’re now HTG Service Technicians, providing service and support for all of the equipment brands supplied by HTG Trading Ltd.
The services which we can offer depend on the brand, for Taylor Company soft serve and frozen beverage equipment we can offer a range of additional services. These include…
ISA Helpdesk
If you have an ISA refrigerated or frozen display cabinet and have a question or are looking for some advice. You can contact the ISA Helpdesk via email and we’ll help you with your query, or if needs be, we’ll assist you in placing a reactive service call with HTG Service.
ISA Helpdesk – isahelpdesk@taylor-company.co.uk
Download the ISA Maintenance Guide – Click Here >>>
Protect your investment and reduce downtime with our range of aftercare packages & services for Taylor equipment
HTG Service can offer a range of aftersales services following the purchase of new Taylor equipment.
Peace of Mind – Extended Warranties
Extend your parts and labour warranty in to years 2, 3, 4 & 5
Available on new Taylor soft serve and frozen drinks equipment.
Good Practice Packages – Quarterly Health Checks
Keep your machine in top working order with scheduled preventative maintenance visits which include replacement tune-up kits, lube and scraper blades.
Available on Taylor soft serve and frozen drinks equipment.
Quarterly Postings
Never forget to order a tune-up kit again… arrange a standing order to receive tune-up kits, scraper blades, Taylor Lube, sanitiser and cleaning brushes just when you need them!
Available for all Taylor soft serve and frozen drinks equipment.
Learn more about our Aftersales Packages
For more information, contact our Aftercare Department on 01473 350000
or email aftersales@taylor-company.co.uk
Self-fit Spare Parts & Consumables
My Taylor Service Portal
Are you already a Taylor UK customer? Activate your My Taylor account on our dedicated service portal to access all of your machine details, information on any service contracts which you’ve taken out, download invoices and service records and order self-fit and consumable parts for your Taylor soft serve or frozen drinks machines.
Activate your My Taylor account, CLICK HERE >>>
Download Taylor UK’s Service Terms & Conditions HERE >>>
*Please note – not all additional services are available for every equipment range which Taylor UK supply. Contact our Aftercare Department for full details, call 01473 350000 or email aftersales@taylor-company.co.uk
HTG Service
Customer Service & Support Centre
106 Claydon Business Park
Great Blakenham, Ipswich
Suffolk, IP6 0NL
service@htgtrading.co.uk
Access the My Taylor Service Portal
Visit our NEW Parts & Accessories Shop
Buy Parts ONLINE Today!
www.htgextras.co.uk
Optional extras:
We are proud to be an FEA Accredited Service Provider.
To attain this level of recognition, our level of service and product knowledge has been assessed against a tough criteria determined by the Foodservice Equipment Association, the U.K’s leading Foodservice Equipment industry trade body.
By using an FEA Accredited Service Provider you can rest assured that the level of service you are receiving has been assessed and approved.