Product Review - Does soft serve have to be dairy ice cream?

Taylor 152 Soft Serve Machine

Taylor 152
Small gravity machine

The simple answer is no!

Whilst we all know and love the classic ‘Mr Whippy’ style of soft ice cream, that’s found in almost every town, tourist attraction and seaside destination the length and breadth of the country, there is a new breed of product starting to adorn the market place. It looks very much like a traditional soft serve ice cream and it’s served in exactly the same way; either on a cone, in a tub, as a sundae, or even complementing other dessert products such as hot apple pie. You can even create your own knickerbocker glories, however the products are not made from the same ingredients of traditional ice cream!

With so many new trends, dietary requirements and ethical views bouncing around the high street, the food service sector is wide open to new ideas and products as there’s always plenty of customers about wanting to be the first to try the next big thing…

Frozen Yogurt with Raspberries

Frozen Yogurt

So, what are these alternative products made from?

The most popular soft serve products that are not predominantly dairy are…

Frozen yogurt – a healthier alternative to traditional ice cream, typically made from natural yogurt and sometimes containing pro-biotics. Generally, frozen yogurt products are both low in fat and have a lower or even zero sugar content.

Vanilla Ice Cream Cone

Soft Ice Cream

Frozen custard – not the custard you pour over your deserts at home, but a high fat ice cream product that is truly indulgent, unlike the frozen yogurt, there is some guilt attached to this product!

Vegetarian soft serve – This product is generally made in the same way as normal soft serve, but the cows milk is substituted with either Soya or Almond milk and the fats are usually palm or coconut based.

Coco Whip™ – This type of soft serve is predominantly made from coconut milk/water with pre and pro biotics and is aimed at the vegan market as it contains no animal products what so ever. Popular in Australia, but it is beginning to make its way to the UK.

FlavorBlend Ice Cream

Flavor Blend

Lemon ice – If you’re from the North of England or have been there on holiday, you may very well have seen this product described as the ‘Lemon top’. A lemon sorbet soft serve product that’s dispensed on top of a vanilla soft serve ice cream, a fantastic combination.

 As you can see there are many different variants as soft serve can come in many different guises; perfect to suit all palette’s and dietary lifestyle preferences and naturally they can all be dispensed from a Taylor soft serve machine.

For more information on Taylor Soft Serve machines:

Call the Taylor UK Sales Office FREE – 0800 838 896

or fill in the enquiry form and we’ll call you back.

  1. Brad February 10, 2018 at 9:44 pm

    Hi We are in menu development for our first two locations. We have the master franchise for Nathans Famous here in the UK and Ireland.

    We are interested in frozen custard soft serve and handspun shakes. We are looking at suitable machines for both and what product is available other than standard soft serve.


    • David Rees February 12, 2018 at 7:46 am

      Hi Brad, If you drop our office a quick email: with your details, they will arrange for a member of the Taylor UK team to contact you to discuss your options.

  2. Doris Petsa March 10, 2018 at 8:09 pm

    I am opening a vegan soft serve ice cream shop in Athens Greece and i would like to buy a suitable machine fo a coco whip or a vegetarian soft serve
    What type of machine would you recommend?
    Do you also supply the mixes?
    Thank you
    Doris Petsa

    • Taylor UK March 12, 2018 at 9:05 am

      Hello Doris, Unfortunately Taylor UK cannot supply equipment out side of the UK.

      Taylor does have a distributor located in Athens, these are their details; Carrier Frigel Apostolou S.A., Leoforos Kifisou 48A, Athens 10442 Phone Number: 0030 210 5193000, Email:

      From our experience, products like CocoWhip require soft serve machines which are non-heat treat, pump machines with hopper agitators. Models like the C706, C722 or C712

      I hope that this helps.

  3. B Francis March 18, 2018 at 9:36 pm

    If making ice cream in the UK, where does one find dairy mix suppliers (10%, 14%, etc) for making hard ice cream? Seems everyone has mixes for soft serve…

    • Taylor UK April 4, 2018 at 7:11 am

      Hello Brian,
      The ingredients supplier called Caterlink sells a UHT mix for making a hard ice cream/gelato product. It’s made by Jersey Dairies and has a reasonably hi fat content compared to soft serve.
      Regards, Taylor UK

  4. MOhamed faisal May 31, 2018 at 10:26 pm

    Do you have suppliers in INDIA , UAE , OMAN …? Please

    • Taylor UK June 9, 2018 at 8:55 am

      Hello, Unfortunately we can only supply equipment to businesses within the United Kingdom, if you follow this link; it will take you to the Taylor Company website where you’ll be able to locate the distributor which covers your region.

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