Testimonial – Massarella’s

Massarella’s choose Taylor UK for ‘Jenner’s’ Restaurant installation…

The Massarella Catering Group is a market leader within UK retail catering, providing services within shopping and garden centres, and department and retail stores, currently operating 150 locations within the group and employing over 2,000 people throughout the UK. Over the years Massarella’s have developed specific brands to satisfy all types of retail environments from full self service restaurants, table service restaurants and coffee shops for ‘in store’ and high street locations with the watchword of “Dedicated to ensuring customers expectations are exceeded”

With the above pedigree you could imagine how pleased Taylor UK were to have received the contract to supply the prestigious range of ISA cabinetry and work surfaces to their ‘Jenner’s’ branded restaurant located within the House of Fraser, Edinburgh.

Mark Massarella, Managing Director, had been in discussion with the management at the House of Fraser for some time regarding the redesign of the restaurant and once agreed Mark and his team worked closely with their designer and Taylor UK to obtain top quality of equipment and shop fitting facilities whilst keeping capital spend on track, all of which resulted in the prestigious range of ISA refrigerated cabinets and counters being chosen.

Mark states “We wanted to provide a WOW factor for when our customers visited our restaurant ensuring they didn’t observe industrial style shop fits that you so often see. Due to the shape of the counter area, all of our displays needed to be customised to provide a uniformed high class appearance with materials being chosen from highly polished finishes, painted glass to marble work surfaces”.

The range of display units included chilled self service, hot served counters and till areas all of which had the same brief – “to have the same stunning visual appearance throughout”

Did we achieve our objective? We certainly did says Mark with the full support of Taylor UK who provided the drawings, arranged a factory visit to ISA, organised shop fitting, and project managed the whole installation making it completely seamless operation, all of which has allowed us to build a restaurant that some have described as a ‘Jewellery Display’

We will be using Taylor UK and ISA Cabinetry for future developments as their level of service and attention to detail has been outstanding throughout the complete project.

Mark Massarella – Managing Director

Installation date: October 2012